Terms of Service

Welcome to First Street Books! These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our website at https://firststreetbooks.myshopify.com or making a purchase, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not use our website or purchase our products.

1. General Terms

1.1 Agreement to Terms

By accessing and using this website, you accept and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and customers of our website.

1.2 Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be notified by updating the "Last Updated" date at the top of this page. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms.

1.3 Eligibility

You must be at least 18 years old to make purchases from our website. By using our services, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.

1.4 Business Information

First Street Books
850 College Ave # 850
Kentfield, CA 94904
United States
Email: contact.firststreetbooks@gmail.com
Phone: +1 415-456-8770

2. Use of Our Website

2.1 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these Terms.

2.2 Prohibited Uses

You agree not to use our website:

• For any unlawful purpose or in violation of any applicable laws
• To transmit any harmful code, viruses, or malicious software
• To interfere with or disrupt the website or servers
• To attempt unauthorized access to any part of the website
• To impersonate any person or entity
• To collect or harvest information about other users
• To engage in any automated use of the system (bots, scrapers, etc.)
• To upload or transmit any inappropriate, offensive, or illegal content
• To infringe upon intellectual property rights
• For any commercial purpose without our written consent

2.3 User Accounts

When you create an account with us:

• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must provide accurate and complete information
• You must promptly update any changes to your information
• You must notify us immediately of any unauthorized use of your account
• We reserve the right to suspend or terminate accounts that violate these Terms

3. Products and Pricing

3.1 Product Information

We strive to provide accurate descriptions and images of our books. However:

• Product descriptions, images, and specifications are provided for general information
• We do not warrant that product descriptions are accurate, complete, or error-free
• Used books may show normal wear and tear appropriate to their age and condition
• We make reasonable efforts to describe the condition of used books accurately
• Colors and images may vary slightly from actual products due to display settings

3.2 Pricing

• All prices are listed in U.S. Dollars (USD)
• Prices are subject to change without notice
• We reserve the right to correct pricing errors on our website
• If a pricing error is discovered after you place an order, we will notify you and give you the option to proceed at the correct price or cancel your order
• Promotional prices and discounts are valid only for the specified period

3.3 Availability

• Product availability is subject to change without notice
• We reserve the right to limit quantities available for purchase
• We cannot guarantee that all items displayed are in stock
• If an item is unavailable after you place an order, we will notify you and offer a refund or alternative

3.4 New and Used Books

First Street Books sells both new and used books:

New Books:

• Are in brand new, unread condition
• May occasionally have minor shelf wear

Used Books:

• Condition descriptions include: Like New, Very Good, Good, Acceptable
• May show signs of previous ownership (wear, markings, etc.)
• Specific condition details are provided in product listings
• All used books are inspected before shipping

4. Orders and Payment

4.1 Placing Orders

When you place an order:

• You are making an offer to purchase products
• We reserve the right to accept or decline your order
• Order confirmation does not guarantee acceptance
• We may contact you if there are issues with your order

4.2 Order Acceptance

An order is accepted when we send a shipping confirmation email. We reserve the right to refuse or cancel any order for reasons including:

• Product unavailability
• Pricing or product description errors
• Suspected fraudulent activity
• Violation of these Terms
• Credit or payment issues

4.3 Payment Processing

• We use Shopify's payment processor for all transactions
• Payment must be received before orders are processed
• We accept major credit cards and other payment methods displayed at checkout
• All payment information is encrypted and processed securely
• You represent that you are authorized to use the payment method provided

4.4 Payment Security

• Payment information is handled through Shopify's secure, PCI-compliant payment system
• We do not store complete credit card information on our servers
• For your security, we may verify payment information or request additional verification

5. Shipping and Delivery

5.1 Shipping Policy

• Standard Shipping: Free shipping on all orders
• Estimated Delivery Time: 3 to 8 business days
• Delivery times are estimates and not guaranteed
• Shipping times begin when the order ships, not when it is placed
• We are not responsible for delays caused by shipping carriers or customs

5.2 Shipping Address

• You are responsible for providing accurate shipping information
• We cannot be held responsible for orders shipped to incorrect addresses provided by you
• Address changes must be requested before the order ships

5.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier.

5.4 International Shipping

• Currently, we primarily ship within the United States
• International orders may be subject to customs fees, duties, and taxes
• You are responsible for all customs fees and import duties for international orders
• Delivery times for international orders may vary significantly

6. Returns and Refunds

Our Return and Refund Policy is incorporated into these Terms by reference. Please review our complete Return and Refund Policy for detailed information about:

• Return eligibility and conditions
• Return process and timeframes
• Refund methods and processing times
• Damaged or defective items
• Wrong items received

Key points:

• 30-day return window from delivery
• Items must be in original condition
• Customer responsible for return shipping (unless our error)
• Refunds processed within 5-7 business days of receiving returns

For full details, please refer to our Return and Refund Policy page.

7. Intellectual Property Rights

7.1 Our Content

All content on this website, including but not limited to:

• Text, graphics, logos, images
• Product descriptions and reviews
• Website design and layout
• Software and code
• Trademarks and brand elements

is the property of First Street Books or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited Use

You may not:

• Reproduce, distribute, or display our content without written permission
• Use our trademarks or branding without authorization
• Create derivative works based on our website
• Use automated systems to copy or scrape website content

7.3 User-Generated Content

If you submit reviews, comments, or other content to our website:

• You grant us a non-exclusive, royalty-free, perpetual license to use, display, and distribute your content
• You represent that you own or have rights to the content submitted
• You agree not to submit content that is illegal, offensive, or infringes on others' rights

8. Disclaimers and Limitations of Liability

8.1 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW:

• OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE"
• WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
• WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF CONTENT

8.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

• FIRST STREET BOOKS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) IN QUESTION
• WE ARE NOT LIABLE FOR DAMAGES RESULTING FROM WEBSITE USE, PRODUCT USE, OR INABILITY TO USE PRODUCTS
• WE ARE NOT LIABLE FOR THIRD-PARTY ACTIONS OR CONTENT

8.3 Exceptions

Some jurisdictions do not allow limitations on warranties or liability. In such cases, the above limitations may not apply to you, and you may have additional rights.

9. Indemnification

You agree to indemnify, defend, and hold harmless First Street Books, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of the website
• Your violation of any rights of another person or entity
• Any content you submit to the website

10. Third-Party Services

10.1 Shopify

Our website is hosted on the Shopify platform. Your use of the website is also subject to Shopify's Terms of Service and Privacy Policy. We are not responsible for Shopify's services or policies.

10.2 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for:

• The content of third-party websites
• The privacy practices of third-party websites
• Products or services offered by third parties

Your use of third-party websites is at your own risk.

10.3 Payment Processors

Payment processing is handled by Shopify's payment system. We are not responsible for any issues arising from payment processing, though we will work to assist you in resolving payment problems.

11. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our Privacy Policy, which is incorporated into these Terms by reference.

12. Dispute Resolution

12.1 Informal Resolution

If you have any dispute with us, please contact us first at contact.firststreetbooks@gmail.com or +1 415-456-8770 to attempt to resolve the matter informally.

12.2 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law provisions.

12.3 Jurisdiction

Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Marin County, California, and you consent to the jurisdiction of such courts.

12.4 Arbitration

For disputes that cannot be resolved informally, you agree to submit to binding arbitration in Marin County, California, except for disputes that may be brought in small claims court.

13. Termination

13.1 Our Right to Terminate

We reserve the right to:

• Suspend or terminate your access to the website at any time
• Refuse service to anyone for any reason
• Remove or disable any content at our discretion
• Take appropriate legal action for violations of these Terms

13.2 Effect of Termination

Upon termination:

• Your right to use the website ceases immediately
• We may delete your account and content
• Provisions that by their nature should survive termination will survive (including warranties, liability limitations, and dispute resolution)

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and Return and Refund Policy, constitute the entire agreement between you and First Street Books.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

14.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

14.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or technical failures.

14.6 Contact for Legal Notices

All legal notices should be sent to:

First Street Books
850 College Ave # 850
Kentfield, CA 94904
United States
Email: contact.firststreetbooks@gmail.com

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: contact.firststreetbooks@gmail.com
Phone: +1 415-456-8770
Website: https://firststreetbooks.myshopify.com
Address: 850 College Ave # 850, Kentfield, CA 94904, United States

Thank you for choosing First Street Books. Shopping locally and sustainably has never been more fun!